Terms of Service
These Terms govern your use of Kaptur (the website kaptur.me, the studio dashboard at app.kaptur.me, the client mobile application, and any related services — together, "the Service"). By creating an account or using the Service you agree to these Terms. If you don't agree, please don't use the Service.
1. Who we are
The Service is operated by an independent solo developer based in India, trading as Kaptur. Where these Terms refer to "we", "us", or "our", that means Kaptur.
2. Who can use the Service
- You must be at least 18 years old and legally able to enter into a contract.
- The Service is sold to photography businesses — sole proprietors, partnerships, LLPs, and companies. Personal/hobbyist use is permitted within the limits of your chosen plan.
- You're responsible for everything that happens under your account. Keep your password safe.
3. The trial
New studios receive a 14-day free trial with full feature access (subject to the limits of the Starter plan). No payment is taken during the trial. At the end of the trial your account is restricted until you select a paid plan.
4. Plans, billing, and renewals
- Plans, prices, and features are listed at kaptur.me/#pricing. Indian studios are billed in INR via Razorpay; studios elsewhere are billed in their local currency via Stripe.
- A one-time setup fee is charged on the first paid invoice only (see pricing page for the exact amount in your currency).
- Subscriptions renew monthly unless cancelled. The amount, currency, and renewal date are shown in your dashboard before the charge.
- We may change prices with 30 days' written notice; existing subscriptions continue at the old price until the next renewal after the notice period.
- Taxes (GST in India, VAT/sales tax elsewhere) are added on top of the listed prices where applicable.
5. Your content
You retain all rights to the photographs, branding, and client information you upload ("Your Content"). You grant Kaptur a worldwide, royalty-free, limited licence to host, transmit, transcode, and back up Your Content solely to operate the Service for you. We do not use Your Content to train AI models and do not share it with third parties except as required to deliver the Service (see the Privacy Policy).
You warrant that:
- You own or are licensed to use everything you upload;
- You have obtained any required consents from the people in the photographs;
- Your Content does not infringe any third party's rights or violate any law.
6. Acceptable use
Don't use the Service to:
- Upload content that's illegal under Indian law or the law of any country where the studio or its clients are located;
- Upload sexually explicit material involving minors, or any content that exploits children;
- Send spam, phishing, or malware through the platform;
- Reverse-engineer, scrape, or attempt to bypass security on the Service;
- Resell, sublicense, or white-label the Service without our written agreement.
We may suspend or terminate accounts for serious or repeated breaches, with notice where reasonably practicable.
7. Service availability
We work hard to keep the Service up but offer it on an "as available" basis. We target 99% monthly uptime as a goal, not a contractual SLA. Planned maintenance will be announced in advance where possible.
8. Suspension and termination
- You may cancel at any time from your dashboard. Your subscription remains active until the end of the current billing period; we do not bill you again after cancellation.
- You may delete your account from Settings. Deletion is soft-applied for 30 days, then permanent.
- We may suspend the account for unpaid invoices (after a reasonable dunning window) or material breach of these Terms.
9. Refunds
Our refund policy is set out in full at /refund.html.
10. Liability
- The Service is provided "as is" without warranties of merchantability or fitness for a particular purpose beyond what cannot be excluded under Indian law.
- Our total aggregate liability to you for any claim arising out of or relating to the Service is capped at the fees you paid us in the 6 months immediately before the event giving rise to the claim.
- Neither party is liable for indirect, incidental, special, or consequential damages, lost profits, or lost data, except where such limitation is not permitted by law.
- Studios are responsible for backing up Your Content. While we operate redundant storage, you should retain your own copies of irreplaceable photographs.
11. Indemnity
You will indemnify and hold Kaptur harmless from any third-party claim arising from Your Content or your breach of these Terms.
12. Governing law and disputes
These Terms are governed by the laws of India. Any dispute that cannot be resolved by good-faith discussion will be referred to the courts at [city of operation], India. The Information Technology Act, 2000 and the Consumer Protection Act, 2019 apply where they grant you stronger protection than these Terms.
13. Changes
We may update these Terms. Material changes will be emailed to active studios at least 14 days before they take effect. Continued use after the effective date means you accept the updated Terms.